How do I apply for utility assistance?

Currently, there are three (3) ways to apply for assistance:

  1. You may complete an application online at www.shelbycountycsa.org through the online LIHEAP portal.
  2. You may download, print, and complete the application at the www.shelbycountycsa.org website then submit it by mail or drop box including all supporting documentation that pertains to your household at 1188 Minna Place, Memphis, TN 38104.
  3. You may obtain an application from our office located at 1188 Minna Place, Memphis, TN 38104 and complete it in-person.

Show All Answers

1. How do I apply for utility assistance?
2. Can you tell me how the utility program works?
3. What information do I need to submit with the utility application?
4. Can I apply multiple times?
5. Does CSA assist with old or inactive MLGW accounts (DL Bills)?
6. Does CSA pay on deposit?
7. Does CSA pay diversion charges?
8. How much does CSA pay towards your MLGW?
9. Can CSA assist if the MLGW bill is not in my name?
10. Do I have to be a Shelby County resident?
11. What number do I call with questions?
12. After being on hold, my call is disconnected. Is the staff hanging up on me?
13. Is there an online application process for utility assistance?
14. Do I need a Social Security card to receive services?
15. Are your services available in Spanish?
16. How do I apply for rent or mortgage assistance?
17. Can you tell me how the Comprehensive Emergency Assistance Program works?
18. What information do I need to submit with the rent/mortgage application?
19. How much does CSA pay towards your rent/mortgage?
20. Can CSA assist if the rent/mortgage not in my name?
21. Is there an online application process for rent/mortgage assistance?
22. How can I check the status of my application?